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Privacy Policy

How 7BitCasino collects, processes, and protects your personal information.

Last Updated: January 2025

1. Introduction

7BitCasino.digital ("we," "our," or "the site") is committed to protecting your personal data. This Privacy Policy explains what information we collect when you use this site, how we use it, who we share it with, and what rights you have in relation to it.

By using this site, you confirm that you have read and understood this policy. If you do not agree with any part of it, you should stop using the site.

2. Information We Collect

We collect personal information in the following categories:

2.1 Information You Provide Directly

  • Full name and date of birth
  • Email address and contact details
  • Account credentials (username, password in encrypted form)
  • Identity documents submitted for KYC verification (government-issued photo ID, proof of address)
  • Payment information (card details processed by PCI-compliant payment processors, crypto wallet addresses)
  • Communications you send to our support team

2.2 Information Collected Automatically

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the site
  • Referral source (how you arrived at the site)
  • Session data and cookies

3. How We Use Your Information

We use collected data for the following purposes:

  • To operate and maintain your account
  • To process deposits and withdrawals securely
  • To verify your identity in compliance with anti-money laundering (AML) and Know Your Customer (KYC) requirements
  • To detect and prevent fraud, cheating, or other prohibited activity
  • To send transactional communications (deposit confirmations, withdrawal updates, account notifications)
  • To send marketing communications where you have provided consent
  • To improve site functionality and user experience based on usage data
  • To comply with applicable laws and regulatory obligations

4. Legal Basis for Processing (GDPR and Canadian Privacy Law)

We process your data under the following legal bases:

  • Contract performance: Processing necessary to operate your account and fulfil transactions.
  • Legal obligation: Processing required to comply with KYC, AML, and gaming regulations.
  • Legitimate interests: Fraud prevention, security monitoring, and site improvement.
  • Consent: Marketing communications, where you have explicitly opted in.

5. Cookies

This site uses cookies to maintain session state, remember preferences, and collect anonymised analytics data. Essential cookies are required for the site to function. Analytics cookies are used to understand site traffic and improve content. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

6. Third-Party Sharing

We share your information with the following categories of third parties:

  • Payment processors: To handle deposit and withdrawal transactions securely.
  • KYC verification providers: To confirm your identity as required by our gaming licence.
  • Analytics providers: Anonymised data used to measure site performance.
  • Legal authorities: When required by applicable law, court order, or regulatory request.
  • Affiliate tracking partners: Limited session and conversion data to attribute referrals correctly.

We do not sell your personal data to third parties for marketing purposes.

7. Data Retention

We retain account data for as long as your account remains active and for a minimum of five years after account closure, as required by anti-money laundering regulations. Transaction records are kept for seven years. Marketing data is retained until you withdraw consent or request deletion.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access a copy of the data we hold about you
  • The right to correct inaccurate or incomplete data
  • The right to request deletion of your data, subject to legal retention requirements
  • The right to withdraw marketing consent at any time
  • The right to data portability in a machine-readable format
  • The right to lodge a complaint with a relevant supervisory authority

To exercise any of these rights, contact our support team through the live chat or email address listed on the site.

9. Data Security

We use 256-bit SSL encryption to protect data in transit. Access to personal data is restricted to personnel with a legitimate need. Payment card data is not stored on our servers and is handled exclusively by PCI-compliant processors. Despite these measures, no online system can guarantee absolute security against all threats.

10. Children

This site is not intended for persons under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that a minor has created an account, we will close it and delete the associated data immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the site after any update constitutes acceptance of the revised policy.

12. Contact

For privacy-related questions or to exercise your data rights, contact the support team through live chat or email. Response times for data subject requests are within 30 days of receipt.