Privacy Policy

1. Introduction

7BitCasino ("we," "us," or "our"), operating at 7bitcasino.digital, is committed to protecting the personal data of all users who access and use our platform. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights available to you regarding your personal data.

By registering an account or using any part of the 7bit casino platform, you acknowledge that you have read and understood this policy. If you do not agree with these terms, please do not use the platform.

2. Information We Collect

We collect personal information in the following ways:

• Account registration: Name, date of birth, email address, home address, phone number, and username.
• Identity verification (KYC): Government-issued photo ID, proof of address documents, and in some cases, proof of payment method ownership.
• Payment information: Transaction records, deposit and withdrawal amounts, payment method identifiers. Full card numbers are not stored by us and are processed via PCI-DSS compliant payment processors.
• Technical data: IP address, browser type, operating system, device identifiers, session duration, pages visited, and referral source.
• Communications: Support tickets, live chat transcripts, and email correspondence you initiate with us.
• Gameplay data: Betting history, game sessions, bonus usage, and account activity logs.

3. How We Use Your Information

Your data is used for the following purposes:

• To create, verify, and manage your account.
• To process deposits, withdrawals, and bonus allocations.
• To comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) regulations.
• To detect and prevent fraud, unauthorized access, and suspicious activity.
• To provide customer support and respond to inquiries.
• To send transactional communications, such as withdrawal confirmations and security alerts.
• To send promotional communications where you have consented to receive them.
• To maintain platform security and monitor for technical issues.
• To enforce our Terms and Conditions and Responsible Gambling policies.

4. Legal Basis for Processing

We process your personal data on the following legal grounds, depending on the nature of the processing activity:

• Contractual necessity: Processing required to fulfill the service agreement between you and 7BitCasino.
• Legal obligation: Processing required to comply with applicable gambling regulations, AML laws, and tax reporting requirements.
• Legitimate interests: Fraud prevention, security monitoring, and platform improvement.
• Consent: Marketing communications and optional data uses where we have obtained your explicit agreement.

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. We share data only where necessary and with appropriate safeguards in place:

• Payment processors: To facilitate deposits and withdrawals. These processors operate independently under their own data protection policies.
• Identity verification services: To conduct KYC checks as required by our license conditions.
• Game providers: Your gameplay data may be shared with the software studio providing the game you are playing, to enable the game to function and to verify fairness.
• Regulatory bodies: We are required to share certain data with our licensing authority and, where applicable, law enforcement agencies.
• Analytics providers: Aggregated, anonymized usage data may be shared with third-party analytics tools to improve platform performance.

6. Cookies and Tracking Technologies

7BitCasino uses cookies and similar tracking technologies to maintain session state, remember your preferences, and collect analytics data. A separate cookie consent mechanism is presented on your first visit to the platform.

Types of cookies used include:

• Essential cookies: Required for the platform to function. These cannot be disabled.
• Functional cookies: Store preferences such as language settings and login state.
• Analytics cookies: Collect anonymized data on how users interact with the platform to help us improve the service.
• Marketing cookies: Used where you have consented to receive targeted content or promotions.

You can manage cookie preferences through your browser settings or through the cookie preference center on the platform.

7. Data Retention

We retain your personal data for as long as your account is active and for a period afterward as required by law. Under our Curacao gaming license, financial transaction records and KYC documents are retained for a minimum of five years following the end of the business relationship. Data held for regulatory compliance purposes cannot be deleted on request during this retention period.

Where data is no longer required, it is securely deleted or anonymized.

8. Data Security

All data transmitted between your device and the 7bit casino platform is encrypted using 256-bit SSL. Data at rest is protected using industry-standard encryption. Access to personal data within the organization is restricted to personnel with a legitimate need for that access, and all staff with data access are bound by confidentiality obligations.

No online system can guarantee absolute security. If you become aware of any security concern related to your account, contact our support team immediately.

9. Your Rights

Depending on your jurisdiction and applicable data protection law, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data, subject to legal retention obligations.
• Object to processing based on legitimate interests.
• Request restriction of processing in certain circumstances.
• Withdraw consent for any processing based on consent, without affecting the lawfulness of prior processing.
• Lodge a complaint with the relevant data protection authority in your country.

To exercise any of these rights, contact our support team via the live chat or email channels available in your account.

10. International Data Transfers

7BitCasino operates internationally. Your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we apply appropriate safeguards to ensure your data receives equivalent protection to that required under applicable data protection law.

11. Children's Privacy

The 7bit casino platform is strictly for adults aged 18 and over. We do not knowingly collect data from minors. If we become aware that a minor has created an account or provided personal data, that account will be closed immediately and the data deleted. If you believe a minor has accessed the platform, contact us without delay.

12. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in law, platform features, or our data practices. Material changes will be communicated via email or a prominent notice on the platform. Continued use of the platform after such notice constitutes acceptance of the updated policy.

13. Contact

For all privacy-related queries or to exercise your data rights, contact our support team through the live chat available on the platform or by submitting a request through the support email provided in your account settings.